Healthcare
73% process time reduction across a 12-month engagement
Healthcare Revenue Cycle Operation
73%
Process time reduction
A regional healthcare organization's revenue cycle operation was bleeding hours through manual processes, redundant data entry, and undocumented workflows. We mapped every process, identified root causes, implemented system improvements, and documented every SOP — reducing process time by 73% and right-sizing the team from 5 to 2 without losing capability.
Process ImprovementProject DeliverySOP Development
Healthcare
42% denial rate reduction and $380K annual recovery uplift
20-Provider Orthopedic & Sports Medicine Group
$380K
Annual recovery uplift
A 20-provider orthopedic and sports medicine group was losing revenue to preventable denials and prior authorization bottlenecks. Over 14 weeks, we audited the full revenue cycle, identified upstream root causes, implemented AI-assisted prior auth automation, and redesigned coding workflows — recovering $380K annually with a 4.5-month payback. $18M+ in charges under management. $65K FTE hire avoided through AI-powered automation.
Healthcare Revenue CycleAI Strategy & AdoptionProcess Improvement
Operations
7,612 labor hours saved through AI-powered operations
Mid-Market Operations
A mid-market company knew AI could help but didn't know where to start. We audited their operations, identified high-leverage automation opportunities, selected and implemented AI tools matched to their actual workflows, and measured 7,612 labor hours saved — with ROI visible in the first quarter.
AI Strategy & AdoptionProcess Improvement
Healthcare
12-month scope delivered in 8 months
Multi-Site Healthcare Provider
A multi-site healthcare provider needed a platform migration that their vendor scoped at 12 months. We ran the project with PMP and SAFe discipline, managed vendor coordination, built change management into every sprint, and delivered in 8 months — on budget, with zero go-live delays.
Project DeliveryChange ManagementSOP Development